Using the MyT app on your smartphone, wherever you go, you can communicate with your car. Plan journeys from home, find your car, optimise your driving, receive driver analytics, and service maintenance notifications.
Be the best at Hybrid driving and lower fuel consumption.
Through the MyT app, Hybrid Coaching gives you contextualised coaching on how you can improve your Hybrid driving, based on your previous journeys. So you can make the most of EV mode to lower your fuel consumption and minimise your environmental impact.
HOW DOES MYT WORK?
FIND OUT MORE ABOUT HOW MYT WORKS.
Driving in a Toyota has never been better, and with MyT Connected Services the experience becomes even smoother, so you're always comfortable and in control, no matter where your drive takes you.
Technology doesn’t have to be intimidating. We have the answer to all your MyT Connected Services questions.
With MyT Connected Services your car communicates seamlessly with the outside world. You can drive more efficiently and intelligently. We’ve made it as simple and intuitive as possible, but we’re sure you still have questions. We’re happy to answer them.
MyT Connected Services is comprised of the MyT App and MyT Multimedia. Each suite is host to its own set of features, that make driving safer and more fun, in and out of your car.
The MyT App lets you communicate with your car, wherever you are. You can plan journeys, locate your parked car, and find information on when your car is due to receive maintenance. The Hybrid Coaching feature analyses your driving and tells you how you can improve fuel efficiency when driving your hybrid.
MyT Multimedia allows you to connect your smartphone (compatible with iOS & Android) to your car*. Your favourite apps, like Spotify, Whatsapp, Audible, Google Maps and Waze, can be used in your car, and controlled via Siri Voice Assist or OK Google. MyT Multimedia also gives you access to useful information like real-time traffic alerts and speed camera alerts and allows you to search for points of interest in the navigation. *for compatible models
With a MyT account, you can manage your multimedia system, and receive useful insights on your car through the MyT App and the My Toyota Customer Portal.
The same credentials grant you access to both the MyT App and the My Toyota Customer Portal.
The MyT App allows you to use the following MyT Connected Services:
• Find My Car
• Send-to-Car
• Car-to-Door
• Hybrid Coaching
• Driving Analytics
• Service Booking
• Service Reminders
• Service History
The My Toyota Customer Portal gives you detailed information on your car and allows you to buy and manage services. The following services are available in the portal:
• Car purchase history, car ownership details, and order tracking
• Send-to-Car
• Service Booking
• Service Reminders
• Service History
• Vehicle Information
• Owner Manual
• Map Updates
• Manage profile settings
The MyT App is tied to the vehicle identification number (VIN) of the car and the owner of the car, so you’ll only be able to use the app connected services in that car.
You can use MyT Multimedia in another Toyota, as long as it has been activated and is still in the validity period.
The use of MyT App Connected Services is limited to the owner of a car, but the vehicle identification number (VIN) can be added to multiple accounts.
MyT Multimedia can be used by anyone driving that car.
MyT Connected Services is comprised of the MyT App and MyT Multimedia. Each suite is host to its own set of features and must be activated separately.
If you are unsure if your MyT App Connected Services is activated go the MyT App. Click on the wheel icon which can be found in the top right-hand corner of the home screen. Go to ‘Settings’ and choose the ‘Car’ tab. If you see the message ‘Activate connected services’, it means that they are not yet activated. You’ll need to visit your retailer to activate MyT App Connected Services.
A quick way to check if MyT App Connected Services is on is to check if your last trip details are displayed on the home screen of the app.
To activate MyT Multimedia Online Navigation Connected Services connect your smartphone with your car, using either Bluetooth or wi-fi tethering, then click on the ‘Setup’ tab. From there click on the ‘Online’ tab, then the ‘Toyota Online’ tab, and choose an existing account. Enter your MyT credentials. Entering your details will start your 3 years of free service. You can check the expiration date of your MyT Multimedia subscription in the My Toyota Customer Portal.
If you don’t have an existing account, you can directly create one in your car, by choosing the ‘New Account’ option.
You can change your password in the MyT App. From the wheel icon, which can be found in the top right-hand corner of the home screen, click in the ‘Settings’ menu. Choose change password, and fill in your current and new password. Then confirm the new password, and save.
If you’ve forgotten your password you can request a new one at the login screen, by entering your email address.
The MyT App is supported on both iOS and Android devices.
MyT Connected Services are available with the following Toyota cars:
• New RAV4 (from November 2018 production on)
• New Corolla H/B and Touring Sports (from January 2019 production on)
• New Camry (from January 2019 production on)
• New C-HR (from October 2019 production on).
MyT Connected Services is included with the purchase of any MyT Connected Services compatible Toyota, for a span of ten years.
No. MyT App Connected Services is tied to the vehicle identification number (VIN) of the car and the owner of the car. There can be only one account accessing connected services.
MyT Connected Services will function for 10 years. Toyota will cover the cost of data used to provide connected services for 10 years, but the MyT App will function even without connected services.
If you buy a secondhand Toyota, that supports MyT App Connected Services, visit your retailer to confirm that you are the owner of the car. You’ll then be able to activate MyT App Connected Services.
To check the version number on:
We suggest you turn on automated updates for the MyT App. We’re continuously adding new features.
Go to the iOS App Store or Google Play Store and search for ‘Toyota MyT App’. Then download the app, entirely free of charge.
Create an account directly in the MyT App, and fill in the requested personal details.
You’ll then have to activate your account via an activation email you will receive before you can use all the features on the MyT App. In addition, to use connected services your dealer needs to register you as the owner of the car.
From the home screen, click on the wheel icon which can be found in the top right-hand corner. Go to ‘Settings’ and choose the ‘Car’ tab.
Click on ‘activate connected services’.
• If you receive a message saying ‘connecting’ you will be able to use connected services after you’ve made 2 trips in your car, at a speed greater than 10km/h.
• If you receive a message saying ‘please contact your Toyota dealer so they can help you complete the process’, you will have to visit your dealer to verify ownership.`
• Only for Toyota Aygo MY 2020 from June production: If you do not see the ‘Activate connected services’ button, please switch ignition on of your vehicle and wait for minimum 1 minute, then restart MyT App and press ‘Activate connected services’.
For more information please consult our how-to guide.
If you receive the message ‘Please go to your retailer’ in the MyT App when trying to activate MyT Connected Services, it means that at the time of order, your email address was not communicated to your retailer, and ownership verification did not occur. You will have to visit your retailer to confirm ownership.
To finish your activation, you’ll need to turn on the engine of your car for 3 minutes or make a trip at a speed greater than 8 km/h. Afterwards, MyT Connected Services will be activated in the app.
You can access them at any time. Car data is sent to the app when the engine is turned off. You’ll be able to view the details of your last trip after the engine has been switched off. Mobile data coverage is needed to send data, so it may not work underground.
Go to the ‘Services’ dashboard and choose ‘Driving Analytics’. Select the ‘ All Trips’ tab to see your previous trips and then click on a trip to access the related driving analytics. You can also find details on your last journey on the ‘Home’ dashboard.
You need to enter your MyT credentials into the multimedia unit of your car. You’ll then need to link your multimedia to your vehicle identification number (VIN). For more information please visit our how-to-guide.
You next need to tether Bluetooth, to connect the car to the internet. The Share to Car feature will now work. For more information please visit our how-to-guide.
The Share to Car feature requires a navigation system to function.
Car to door is available in the MyT App homescreen. The feature is available in your in-car navigation, when you parked somewhere other than your final journey destination.
For more information please read our how-to-guide.
Privacy Mode is available in the MyT App ‘Settings’ page. You can switch it on or off yourself. When you switch on the Privacy Mode you disable the GPS function and we will not be able to track your car location. For more information please read our how-to-guide.
Remove the car from your MyT account. Don’t cancel your account, as any future Toyota cars you may own can be added to the account. Don’t forget to inform the new owner of the car that it is equipped with MyT App Connected Services.
If you want to temporarily stop MyT App Connected Services, you can turn on Privacy Mode to disable GPS function.
If you want to permanently stop MyT app Connected Services, on the MyT App go to ‘Car Settings’, click on the wheel icon. Choose the ‘Parameters/Setting’ tab, then go to the ‘Car’ tab. From there you can permanently deactivate MyT Connected Services.
MyT Connected Services will stop if your vehicle identification number (VIN) is removed from your account.
This service is not yet available, but we are constantly working to add more connected services to the MyT App. We will regularly update the app, so be sure your app stays up to date. The easiest way to do so is to enable auto-updates in your app store.
